Freckle Support
Please visit the Renaissance Help Center for the most up-to-date Freckle documentation, and update your bookmarks.
This site is deprecated and will be taken offline by the end of 2020.
Teachers
Getting Started Guide
- How should Freckle be implemented in K-2nd grade? 3rd-5th grade? 6th-12th grade?
- How do I create a Freckle account?
- How do I get my students started with Freckle?
- How does Freckle fit into my math class?
- How does Freckle fit into my ELA class?
- How much time should my students spend on Freckle?
General
- To what states does Freckle align?
- Pro Tip: Using Freckle over the summer
- What features of Freckle are free? What do I get with Freckle Premium Edition?
- Is Freckle offered in Spanish?
- Is Freckle research-based?
- How do I change the email address affiliated with my account?
Signup & Login
- I'm at an international school that purchased Freckle. How do I update my school affiliation to receive premium access?
- Why can't I sign in as a student automatically from the Teacher Dashboard?
- How do my students use QR codes to sign in?
- How does importing students from Google Classroom work?
- How do I confirm my email address with Freckle
- How do I create accounts for my students?
Teacher Dashboard Guide
- How can I edit assignment titles and share assignments with Google Classroom, Remind, and other programs?
- What data can I see on the Student Goal Setting report?
- What are Constructed Response prompts? How do you use them?
- How do you calculate time spent on Freckle?
- How are the statuses in the real-time classroom calculated? (Beta)
- How are the scores in the activity feed calculated?
Student Dashboard
Math Practice Program
- Depth of Knowledge (DOK) Challenges
- What is Freckle Math Practice?
- How do the math pre-tests work?
- What types of problems will students see in Freckle Math Practice?
- What content and topics does Freckle cover in Math Practice?
- What is Fact Practice?
Inquiry Based Lessons
- What are Inquiry Based Lessons?
- How do I use Inquiry Based Lessons in my classroom?
- What's in each Inquiry Based Lesson?
- How long does an Inquiry Based Lesson take?
- How do I use the inquiry sheets with the Inquiry Based Lessons?
- What should group work look like during an Inquiry Based Lesson?
English Language Arts
- What are Articles and Stories and how do I assign them to my students?
- What is ELA Skills Practice and how do I implement it?
- What is Grammar Skills Practice?
- How are Freckle's ELA programs standards-aligned?
- How do Freckle Text Levels work, and how do they relate to other measurements of reading level?
- How do ELA Pre-Tests work?
Social Studies and Science
Devices/Equipment
- Troubleshooting: generating a HAR file
- On which browsers and devices is Freckle supported?
- Is there a list of URLs that we should whitelist in our firewall to make sure Freckle runs smoothly?
- Can I use Freckle if I don't have a class set of devices?
- How can I help Freckle debug an issue I'm having with Google Chrome?
- On Chromebooks and laptops, the screen gets stuck on the loading spinner. What should I do?
Clever
District Admins
District Assessments
Clever
School Dashboard for Administrators
- How does Freckle integrate with Star Assessments?
- How do I remove old students and courses from my roster?
- How do I remove duplicates from my school roster?
- How do I sync my roster with Freckle?
- What options does Freckle offer for training/professional development?
- Getting Started: Administrator Dashboard