What should I do if I encounter an error in a question?

Every question in Freckle has been reviewed multiple times, so there shouldn't be any question errors. If you find a question that you believe is worded or scored incorrectly, we ask that you do the following:

  1. Please double check that there is, in fact, an error. Some questions are pretty tricky, even for adults!
  2. If you can, take a picture or screenshot of the question
  3. If you can't take a picture, write down as much of the question text as you can
  4. Please email us the image or the question text to: support@freckle.com
Thanks in advance for helping to improve the program!
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