What should I do if I encounter an error or bug in a question?

For errors:

Every question in Freckle has been reviewed multiple times, so there shouldn't be any question errors. If you find a question that you believe is worded or scored incorrectly, we ask that you do the following:

  1. Please double check that there is, in fact, an error. Some questions are pretty tricky!
  2. If you can, take a picture or screenshot of the question
  3. If you can't take a picture, write down as much of the question text as you can
  4. Please email us the image or the question text to: support@freckle.com

For bugs:

Please send an email with as much detail as possible to support@freckle.com.

 
Thanks in advance for helping to improve the program! :)
 
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