On Chromebooks and laptops, the screen gets stuck on the loading spinner. What should I do?

With a complex web-app like Freckle, caching issues can occur when we make improvements. To resolve this issue, just press Ctrl-Shift-R (Cmd-Shift-R on a mac). 

If that doesn't seem to work, there are more explicit directions for Chrome here: https://support.google.com/chrome/answer/95582?hl=en
And for Firefox here: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
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